| アブストラクト | OBJECTIVE: To evaluate the actions of patient safety management developed in hospitals, from the perspective of nurses. METHOD: This is a cross-sectional, descriptive study of the survey type. Participants were seven hospitals, in which seven nurse managers and 49 sector coordinator nurses (n = 56) answered the instrument prepared by the author. RESULTS: The results showed that 100% of hospitals have an adverse event reporting system, 71.4% have a Risk Management Committee and 80% have discussions about the events. There is agreement that these discussions lead to favorable changes for patient safety in the surveyed institutions. The employees' fear of punishment for their faults, and the underreporting of events were the aspects of greatest weakness found. CONCLUSION: The institutions should develop organizational policies focused on stimulating event notification and on the implementation of measures directed to a non-punitive organizational culture. |
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| 組織名 | Grupo Sao Lucas, Ribeirao Preto, SP, Brazil.;School of Nursing of Ribeirao Preto, Department of General and Specialized;Nursing, Universidade de Sao Paulo, Ribeirao Preto, SP, Brazil.;Faculty of Nursing, Universidade Federal de Goias, Goiania, GO, Brazil.;School of Nursing of Ribeirao Preto, Universidade de Sao Paulo, Ribeirao Preto,;SP, Brazil.;Faculty of Nursing, Centro Universitario Barao de Maua, Ribeirao Preto, SP,;Brazil. |
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